We’re sorry if an unfortunate event occurred before or during your travels. However, we are here to help. If an event covered by your policy interfered with your trip, simply file a claim and provide the necessary supporting documents. We will process your claim quickly and will be available to answer any questions you have.
You may access all of the necessary claims forms below in PDF format.
If you wish to make a claim, please complete the appropriate form and return it to us at your earliest convenience.

Travel Claims Department

Eiffel Boulevard Limited Building 1st Floor,
Umm Al Sheif, Sheikh Zayed Road, PO BOX 80864
Dubai - United Arab Emirates

or email to: